Shipping Information
Digital Products
Digital patterns and books are delivered instantly via download link after payment confirmation. You will receive an email with your download links within minutes of purchase.
Physical Products
Domestic Shipping (Poland):
– Standard shipping: 3-5 business days (15 PLN)
– Express shipping: 1-2 business days (25 PLN)
International Shipping:
– Europe: 5-10 business days (35 PLN)
– Worldwide: 10-21 business days (55 PLN)
Returns Policy
Digital Products
Due to the nature of digital products, returns are not typically accepted. However, if you experience technical issues with downloads, we will provide full support or refunds as appropriate.
Physical Products
Physical patterns may be returned within 14 days of receipt in original condition. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
Satisfaction Guarantee
We stand behind the quality of our patterns. If you are not satisfied with your purchase, please contact us within 30 days for resolution.